Teacher
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28 Messages
iMessages not showing up on text logs
Since AT&T went to a new billing format, text messages via iMessage (iPhone to iPhone) do not show up on text logs. Is there any way to view all text messages including iMessages?
Teacher
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28 Messages
Since AT&T went to a new billing format, text messages via iMessage (iPhone to iPhone) do not show up on text logs. Is there any way to view all text messages including iMessages?
Accepted Solution
Official Solution
TROLLEDYOUSO
Guru
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561 Messages
5 years ago
iMessages have never shown up on AT&T text logs. They are just data and AT&T has no access to them.
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Accepted Solution
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sandblaster
ACE - Expert
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64.7K Messages
5 years ago
No, he is not wrong. iMessages have never been on the text log. iMessage is an Apple system, ATT has no access to their system and never has. Any number you see on old bills just mean those were not iMessages. You do realize that not all iPhone to iPhone messages are necessarily iMessages, yes?
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Accepted Solution
Official Solution
sandblaster
ACE - Expert
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64.7K Messages
5 years ago
@Cef218 I’m not calling you a liar. No reason to get defensive. If you see a message in your message log, then it was an SMS or MMS message, not an iMessage. Like I said, you can either believe me or not but iMessages have never been in ATT’s message log. As has been stated before, iMessage is an Apple system and ATT does not now nor have they ever had access to Apple’s messaging system. That is simply stating a fact but go ahead and believe whatever you want. I’m sure there is an explanation for what you are seeing but iMessage in your ATT message log is not one of them. I hope you realize that an iPhone may send a message as both an iMessage and as an SMS/MMS message, so you might think you are seeing iMessages in your log, but you aren’t.
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Lynon
Teacher
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28 Messages
5 years ago
You are wrong. I looked at my old paper bill and numbers texted thru iMessages did show up. Since they went to a new paper bill format, calls, text and data logs are not listed at all. I can view the logs online, but iMessages are not displayed. So why did AT&T decide not to include a record of all activity on the new paper bills?
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Cef218
Tutor
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4 Messages
5 years ago
Sorry, but I am looking at my online bills from last 6 months & ALL my messages are on there. now not only are imessages not showing up, but neither are android. so this person is NOT wrong.
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sandblaster
ACE - Expert
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64.7K Messages
5 years ago
Yes, they are. iMessages have never been on the ATT bill or text log, period. You can either believe it or not but it is a fact.
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Cef218
Tutor
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4 Messages
5 years ago
I am freaking looking at them!! lol. my last 6 billing periods are showing them. not current period but previous are. I don't know who you are or who you think you are but don't you dare call me a liar. I have a work ticket now from AT&T because they see the previous months too. I certainly have no reason to question it if it wasnt happening. Iv had the same# & been with AT&T since 1995. you need to get a life and an attitude adjustment. u really think people just make these questions up? how dare you!!
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TROLLEDYOUSO
Guru
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561 Messages
5 years ago
Think about this: You can send an iMessage from a WiFi-only iPad, even if you don't own an iPhone. That is a device that is not even physically capable of communicating with AT&T's network. It is literally impossible for AT&T to have a log of your iMessages, and if they did somehow, it would actually be indicative of a massive data breach and invasion of privacy.
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Lynon
Teacher
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28 Messages
5 years ago
I know that all my texts, iMessages included, were displayed on my old paper bills. It would be nice to have a log of ALL texts. Is there an AT&T person out there that can help?
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Ulak34
Associated Member
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158 Messages
5 years ago
Turn off Imessage &/or de-register your number from iMessages if you want every text to show up. That's realistically your only answer
How to Deregister iMessage
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