For the mom who gives us everything - Mother's Day gifts that connects us.
Need help understanding your bill?
zxcvb14's profile

Contributor

 • 

1 Message

Monday, December 25th, 2017 5:28 PM

i do not use this SIM any more for 2 months,why you charge me?

i do not use this SIM card any more for 2 months,why you charge me?please refund me quickly.

ACE - Expert

 • 

64.7K Messages

6 years ago

ATT has no idea you are no longer using your SIM card. It is your responsibility to cancel autopay. If you don’t cancel, you will continue to get charged. ATT generally does not refund prepaid but you definitely won’t get a refund by posting here as this forum is not customer support. You need to contact customer support directly.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.