My family plan has five members in it. All of us were charged $500/per person last year on August 3rd. I want to when we can get our deposit back. Thank you.

Message 1 of 2

Re: deposit

It's supposed to be a year from the date of the deposit as long as you have not been suspended for non-pay. Has to be 12 consecutive months of service. You can always call 611 to see if a check as heen issued. 

Tags (1)
Message 2 of 2
You must type a description before you click preview or reply.
Share this topic

Find the Unlimited Plan that works best for you at our Knowledge Sharing Session: Whole Lotta' Data Going On on Wed. 6/28 from 1-4pm ET / noon-3pm CT / 10am-1pm PT!

Find out the very latest about the new iPad Pros!

Are you looking to upgrade and activate your device?

Let us help make Ordering, Upgrading and Activating easy!

Additional Support