Contributor
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3 Messages
being charged for a device I don't have
So last year sometime, I tried out the hot spot device for our home internet. Did not like it and returned it withing the first 30 days. I am still being charger $120-140 a month for it which I'm turn is keeping my bill to almost $300 a month! Anyone have any tips on How I can get this charge off my bill?!
guangzl1
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185 Messages
10 years ago
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mechanicswife
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3 Messages
10 years ago
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ATTDmitriyCM
Former Community Manager
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10.4K Messages
10 years ago
Hello mechanicswife,
$120-140 sounds like a lot, in fact way to much for a hotspot, a hotspot data plan is about $50 per month. Are you sure the charges are for the hotspot? What plan do you have, is it a Mobile Share plan?
Thanks,
Dmitriy
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mechanicswife
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3 Messages
10 years ago
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