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Created: Sep 24, 2016
Joy566
Created:
Sep 24, 2016
I ordered an Apple IPad Pro online, AT&T shipped it via FEDEX with NO signature required. Well I never received it and FedEx says it was delivered to porch. I have called for the last 8 days with no resolution in sight. I have been transferred, disconnected numerous times or placed on hold for hours until i give up Who do I contact? Customer Service just keeps pulling the...
I ordered an Apple IPad Pro online, AT&T shipped it via FEDEX with NO signature required. Well I never received it and FedEx says it was delivered to porch. I have called for the last 8 days with no resolution in sight. I have been transferred, disconnected numerous times or placed on hold for hours until i give up Who do I contact? Customer Service just keeps pulling the...
Wireless Forum •
2323 views
• 00 replies
Created: Sep 23, 2016
Nothappywaytnt
Created:
Sep 23, 2016
I've been an AT&T Wireless Customer since 1998 and I have NEVER been charged a fee to upgrade my phone when I was entitled to upgrade. I was grandfathered the $40 a month unlimited data plan until I upgraded to the Iphone 6S on the "New" plan, which is supposed to be $25 a month plus the monthly fee to "purchase" the phone. Now my bill says I am being charged the $40 a mo...
I've been an AT&T Wireless Customer since 1998 and I have NEVER been charged a fee to upgrade my phone when I was entitled to upgrade. I was grandfathered the $40 a month unlimited data plan until I upgraded to the Iphone 6S on the "New" plan, which is supposed to be $25 a month plus the monthly fee to "purchase" the phone. Now my bill says I am being charged the $40 a mo...
Created: Sep 24, 2016
Dunk44
Created:
Sep 24, 2016
What happens after you fulfull all of the NEXT payments? Does your bill go down by that amount you were previously "financing" your phone?
What happens after you fulfull all of the NEXT payments? Does your bill go down by that amount you were previously "financing" your phone?
Featured
Hello Community! As you all have heard by now, the iPhone 7 is coming . As a lifelong iPhone user, I always look forward to these launches. As part of the Community team though, this is my first time being able to have a great discussion with all the other fans out there. I wanted to start this thread to be able to get the community together and make this the best iPhon...
Wireless Forum •
6,1226122 views
• 5454 replies
Created: May 24, 2016
Horneyc
Created:
May 24, 2016
We switched from Verizon to AT&T in February. After waiting and waiting for our rebate we got a letter saying we failed to turn in our old phones so we don't qualify. We have the paper work that shows we did. We went down to the local AT&T store and talked with someone. They copied our paperwork and promised to call us back by today. Well, guess what, no phone call. Try c...
We switched from Verizon to AT&T in February. After waiting and waiting for our rebate we got a letter saying we failed to turn in our old phones so we don't qualify. We have the paper work that shows we did. We went down to the local AT&T store and talked with someone. They copied our paperwork and promised to call us back by today. Well, guess what, no phone call. Try c...
Created: Aug 29, 2016
DF1996
Created:
Aug 29, 2016
I walked into an AT&T store in March 2016 to buy a new iphone 6s for my daughter and create a new line for my son and transfer my daughter's old iphone 5c to him. The agent said there was a BOGO offer for iphone 6s and said I qualified for it because I was getting a new line. I didnt want my son to have a new iphone 6s as his first phone so I upgraded my old phone to ipho...
I walked into an AT&T store in March 2016 to buy a new iphone 6s for my daughter and create a new line for my son and transfer my daughter's old iphone 5c to him. The agent said there was a BOGO offer for iphone 6s and said I qualified for it because I was getting a new line. I didnt want my son to have a new iphone 6s as his first phone so I upgraded my old phone to ipho...
Created: Jan 19, 2015
Nat123
Created:
Jan 19, 2015
Does anyone know the email address or phone number directly to CEO or Vice President.i have never had issues with AT&T customer service until today. I am disgusted and want to file a formal complaint immediately.
Does anyone know the email address or phone number directly to CEO or Vice President.i have never had issues with AT&T customer service until today. I am disgusted and want to file a formal complaint immediately.
Created: Sep 23, 2016
Moynihan0413
Created:
Sep 23, 2016
AT&T, On 9/15/2016 I, Michael , (Account # *** - long time AT&T customer) realized that our household finances would not allow us to have our AT&T monthly bill auto drafted from of our account on 9/20/2016. Being a proactive customer, I canceled the auto draft payment option and called AT&T on 9/16/2016 to inform the representative of my circumstances. What was establishe...
AT&T, On 9/15/2016 I, Michael , (Account # *** - long time AT&T customer) realized that our household finances would not allow us to have our AT&T monthly bill auto drafted from of our account on 9/20/2016. Being a proactive customer, I canceled the auto draft payment option and called AT&T on 9/16/2016 to inform the representative of my circumstances. What was establishe...
Created: Sep 24, 2016
Meeker0921
Created:
Sep 24, 2016
I will be on vacation when my phone bill is due. Can I put it off until I get back 4 days later? I don't want to pay late fees.
I will be on vacation when my phone bill is due. Can I put it off until I get back 4 days later? I don't want to pay late fees.
Created: Sep 1, 2016
jongig
Created:
Sep 1, 2016
I called in June because I was going to France and Canada. The passport service didn't work and I couldn't use it so they creditied my account in July but she changed my service so when we were in Canada we were charged $300 and I was told by the representative in June that with the upgradeed service I would not have different seervicee in Canada except for the wifi. None...
I called in June because I was going to France and Canada. The passport service didn't work and I couldn't use it so they creditied my account in July but she changed my service so when we were in Canada we were charged $300 and I was told by the representative in June that with the upgradeed service I would not have different seervicee in Canada except for the wifi. None...
Created: Jul 19, 2016
Alanm2k8
Created:
Jul 19, 2016
I went to upgrade my phone on May 9th, and it told me I needed to pay them off. I chatted with a Rep named Jay, who advised me I was getting that error because I had a insurance replacement phones and they werent eligible for upgrade. He then told me he would wave both payoffs and we could keep them since they did not accept them. They processed it for one line, but not m...
I went to upgrade my phone on May 9th, and it told me I needed to pay them off. I chatted with a Rep named Jay, who advised me I was getting that error because I had a insurance replacement phones and they werent eligible for upgrade. He then told me he would wave both payoffs and we could keep them since they did not accept them. They processed it for one line, but not m...
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