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Apr 1, 2015
foxyraw Apr 1, 2015
I had my contract canceled as I was moving out of the country I had been with AT&T for a long time no problems until now I still owed on my contract for one month an paid it off as my phone bill an I had paper less billing I never got my last bill that was due in march in which I would have paid off never got a bill now that are telling I am past due an threating me to se...
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Mar 22, 2015
emily73000 Mar 22, 2015
I made a payment arrangement on February 16, 2015 for February 17, 2015. They sent me a text message that confirms that Att free message on the 16th of February. In their computer they show nothing in about any type of an arrangement. So they they claim they turned my phone off. A customer service rep ask me to go out of my way to show a store, so I did just that about 9:...
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Apr 1, 2015
lisahawk0206 Apr 1, 2015
If I have a plan that fits our usage, why does my charges very each month? Anywhere for $1 -$5 each month. I just can't stand it. I so want out of my service with AT&T. I have been with them for just about 10 years now. I don't get any thing special for being a long time customer. The last time we bought phones we got 2 Note 3' s and a S5 active. That was almost $2000 in d...
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Nov 10, 2013
asdfghjkl89 Nov 10, 2013
I imagine AT&T will delete this rather than help, but here is our story anyway. My husband purchased a Sony phone with his upgrade last year. Due to numerous problems, he spent hours on the phone with them troubleshooting the phone and went through 3 replacements before they would consent to sending him a different model. And by "troubleshooting", I mean they informed him...
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Mar 31, 2015
taidnguyen07 Mar 31, 2015
Hi, I just got off the phone with a young lady who helped me resolved my billing issues. I want to send her upper management an email to say what a pleasure it was to talk with her and to have her resolved all my billing issues about my Mobile Phone Service. Does anyone have a contact for one of the upper management's email? I don't want to email her supervisor because I ...
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Mar 31, 2015
alliegirl108 Mar 31, 2015
My son is going to school full time and working a a full time job. He is on the go constantly. His phone has been turned off several time because he just hasn't had the time to stop by a location to pay it. I have now told him to give me the money and I will pay for him. My issue is that I was checking his bill out just now and I saw where the reconnect fee is $40!!!!! Are...
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Apr 1, 2015
Em2222 Apr 1, 2015
Hello All I cancelled my account with AT&T on March 1, 2015. I received an email stating that my bill was ready to view on March 10, 2015. I could not log in to my account online due to canceling. I have called the customer service number to try to pay my last bill and they gave me a different phone number to call. Called that phone number and AT&T cannot pull up my accou...
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Mar 31, 2015
daisy1951 Mar 31, 2015
My bill was due today but at hosptial with my husband. how can i let them know so my phone will not be shut off till i can call and pay on it.
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Aug 2, 2014
dennis_massie Aug 2, 2014
I just got a message on my phone, stating that I had been charged $56.35! I looked it up in my account history, and it said it was GPRS charges. What in the workd is that, and $56.35> That's ridiculous! It completely drained my GoPhone account, and I had just added money a few days ago! This is wrong!
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