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avoid account going to a collection agency

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avoid account going to a collection agency

It was expained to me my account with att wireless would be zeroed out since I did cancel my service 16 days early.
on 3-26-19  I called in and that was explained i got a bill for 16.85 on April 18th 2019 and att is refusing to honor what was to be expected
i went to att prepaid I was not any longer under contract please reply 

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Re: avoid account going to a collection agency

Why would your account be zeroed out? AT&T does not prorate the final bill.

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Accepted by Community Manager (Community Manager)
Accepted by ATTDmitriyCM
‎04-29-2019 2:17 PM

Re: avoid account going to a collection agency

Don’t know who told you that, but it’s nonsense.  You owe for the full last months service.  All carriers require that as none prorate.

 

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