Why am I being charged for January when its March?!

Contributor

Why am I being charged for January when its March?!

Hello, my name is Ryland. I bought a brand new iphone 4s on January 24th 2012 and signed up for my 2 year plan. On the 27th my friend decided to get one as well so we joined a family plan together where we would be paying roughly around $75 a piece. Well my first months payment on February the 27th was just that, the $75. Well this month they want to charge me $56 for my service from 1/27-2/24. My question is simply this... WHY?!?!?!?! It is March 23rd when my bill is due so I dont understand this at all. Please answer me ASAP!!!

Tags (1)
1,243 Views
Message 1 of 2
Highlighted
ACE - Professor

Re: Why am I being charged for January when its March?!

Hi there ryry1992!

Sorry to hear about the confusion!

Okay, according to your post, you started a line on 1/24 and then opened another line on 1/27, correct?

If so, it seems that on your March statement they charged you the $56 on the second line opened on 1/27. When you opened the line, it was the beginning of a new billing cycle and so the plan was prorated at the time. So, in the first bill, they charged you for the service during these terms:

1/27-2/24 and 2/25-3/24

When your bill arrives, you are billed for the next month of service, for example on a January bill you would see your plan being charged 1/25-2/24 for February. This is the reason why you may be sometimes billed one month in advance on a first bill and then the second one is significantly lower. Smiley Happy

I hope that makes sense. Smiley Happy

- Evandela
~Sunshine Smiley Happy
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Tags (1)
Message 2 of 2
You must type a description before you click preview or reply.
Share this topic
Announcements

Find the Unlimited Plan that works best for you at our Knowledge Sharing Session: Whole Lotta' Data Going On on Wed. 6/28 from 1-4pm ET / noon-3pm CT / 10am-1pm PT!

Find out the very latest about the new iPad Pros!

Are you looking to upgrade and activate your device?

Let us help make Ordering, Upgrading and Activating easy!

Additional Support