When does the first day of billing start for new mobile online purchase?

Contributor

When does the first day of billing start for new mobile online purchase?

I bought a new ATT mobile online. When does first day of billing start? Is on theday ordered/received/phone activation date?

514 Views
Message 1 of 3
Community Manager

Re: When does the first day of billing start for new mobile online purchase?

Hello, tobyc66!

 

Thanks for posting. Your bill cycle date should be listed on your customer service summary, but we can definitely review your account and let you know for sure when your billing cycle began; please click here to send us a private message.

 

In your message, please provide your name, phone number, email address, and the best time to reach you. You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen.

 

In the meantime, feel free to message me with any other questions or concerns.

 

-Mariana

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 3
Employee

Re: When does the first day of billing start for new mobile online purchase?

It's very important that you have a clear idea of that.

 

If your bill cycle starts on the 30th and you had started on the 15, expect to see 6 weeks of charges, with your first due date ~ 5 weeks.

 

If you want to change your due date, it's easiest to do it before your first bill generates, although you can still do it later if you need to.

-Alex

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 3 of 3
You must type a description before you click preview or reply.
Share this topic
Announcements

Find the Unlimited Plan that works best for you at our Knowledge Sharing Session: Whole Lotta' Data Going On on Wed. 6/28 from 1-4pm ET / noon-3pm CT / 10am-1pm PT!

Find out the very latest about the new iPad Pros!

Are you looking to upgrade and activate your device?

Let us help make Ordering, Upgrading and Activating easy!

Additional Support