For the mom who gives us everything - Mother's Day gifts that connects us.
Need help understanding your bill?
Warsong202's profile

Contributor

 • 

1 Message

Tuesday, October 24th, 2017 5:02 AM

When do i get my first bill?

I have had my service for over a month now and I have yet to receive a bill and my AT&T app says my current amount do is 0. When do I get my first bill? I started my service on  9/22

Community Support

 • 

231.5K Messages

6 years ago

Hi there @Warsong202,

Welcome to the Community Forums! I hope you are enjoying your new services. I can certainly understand the importance of knowing when you can expect your bills to arrive. I will be more than happy to help!


Receiving your first bill depends on your service cycle date. If you log into your myAT&T account and click on Mange my bill. You will be able to view all current charges as well as your due date. You also have the option to view your bill via video. This will give you a full explanation on what to expect on your first bill and how to understand future bills. Here is a helpful article to give you more information.  


If you have additional questions, please feel free to reach back out to us. Take care and have a great day!


Denise, AT&T Community Specialist    

ACE - Expert

 • 

16.5K Messages

6 years ago


@Warsong202 wrote:

I have had my service for over a month now and I have yet to receive a bill and my AT&T app says my current amount do is 0. When do I get my first bill? I started my service on  9/22


Your bill is usually on-line 3 days after your billing period ends.  When does myAT&T say your billing period goes from/to?

 

 

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.