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What is this charge for Visual Voicemail?

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What is this charge for Visual Voicemail?

 
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Message 1 of 7
Anonymous
Not applicable
Solution
Accepted by ACE - Expert (ACE - Expert)
Accepted by Gary L
‎03-19-2017 8:41 AM

Re: What is this charge for Visual Voicemail?

You arnt being charged for visual voicemail. That is the line cost. Remove visual voicemail and it would be the same price
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Message 2 of 7
ACE - Sage
Solution
Accepted by Community Manager (Community Manager)
Accepted by ATTDmitriyCM
‎03-30-2017 10:39 AM

Re: What is this charge for Visual Voicemail?

Visual voicemail is free.   It is included as part of Mobile Share Value and Advantage plans, and the new unlimited plans.   

 

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Message 3 of 7
ACE - Expert

Re: What is this charge for Visual Voicemail?


@MarkLeavenworth wrote:

There is no billing charge for Visual Voicemail, it comes free with practically every service. But there is a kind of cost for using Visual Voicemail if you manage your data usage, because you have to turn data ON to get Visual Voicemail messages


Incorrect. Keep in mind that 99.99% of the people do NOT have to turn data "on".  Because most people don't turn their data off.

 

Turning data off is not "managing" your data, it's more like refusing to manage your data.

 

Turning the few apps that use data that you don't want off to not use cellular data is "managing", just hiding in the closet isn't managing anything.

 

B) This post you're responding to is over a year old.

  • Rember the Golden Rule: Treat others how you would like to be treated.
  • Just because my answer does not solve your issue (or agree with you), it may still be correct information...
  • Stating a fact about how something works, is NOT taking sides, it's just stating a fact...
  • Information provided might not be for "you" only, it might be clarification for other community members.
  • This is the public AT&T Community Forum (not AT&T support), please do not post personal info.
  • When provided an answer, please click "Accept solution" which helps other people to find an answer more quickly.
The (very) fine print - This footer is at the bottom of all my posts, its particulars may, or may not, apply to you & your post.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 4 of 7
ACE - Expert

Re: What is this charge for Visual Voicemail?

@MarkLeavenworth wrote:

There is no billing charge for Visual Voicemail, it comes free with practically every service. But there is a kind of cost for using Visual Voicemail if you manage your data usage, because you have to turn data ON to get Visual Voicemail messages

Incorrect. Keep in mind that 99.99% of the people do NOT have to turn data "on".  Because most people don't turn their data off.

 

Turning data off is not "managing" your data, it's more like refusing to manage your data.

 

Turning the few apps that use data that you don't want off to not use cellular data is "managing", just hiding in the closet isn't managing anything.

 

B) This post you're responding to is over a year old.

  • Rember the Golden Rule: Treat others how you would like to be treated.
  • Just because my answer does not solve your issue (or agree with you), it may still be correct information...
  • Stating a fact about how something works, is NOT taking sides, it's just stating a fact...
  • Information provided might not be for "you" only, it might be clarification for other community members.
  • This is the public AT&T Community Forum (not AT&T support), please do not post personal info.
  • When provided an answer, please click "Accept solution" which helps other people to find an answer more quickly.
The (very) fine print - This footer is at the bottom of all my posts, its particulars may, or may not, apply to you & your post.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 5 of 7

Re: What is this charge for Visual Voicemail?

@Gary LDid you know someone is hacking the forum and removing my posts about Google Voice notifications over wifi?

 

Message 6 of 7
ACE - Expert

Re: What is this charge for Visual Voicemail?


@MarkLeavenworth wrote:

@Gary LDid you know someone is hacking the forum and removing my post?


No, and neither do you.

 

It's more likely it's someone from AT&T becuase you are violating the forums rules and posting the same non-sensical thing over and over. (FYI, they're probably not pulling it because it's non-sensical, but because there is no reason to repeat it over and over in old threads.)

  • Rember the Golden Rule: Treat others how you would like to be treated.
  • Just because my answer does not solve your issue (or agree with you), it may still be correct information...
  • Stating a fact about how something works, is NOT taking sides, it's just stating a fact...
  • Information provided might not be for "you" only, it might be clarification for other community members.
  • This is the public AT&T Community Forum (not AT&T support), please do not post personal info.
  • When provided an answer, please click "Accept solution" which helps other people to find an answer more quickly.
The (very) fine print - This footer is at the bottom of all my posts, its particulars may, or may not, apply to you & your post.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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