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Posted Nov 8, 2012
5:55:24 AM
Verizon refunding overages due to Sandy.
http://news.verizonwireless.com/news/2012/11/pr2012-11-04a.html

I wonder if ATT will do so as well. We had to send 150 extra texts because the calling wasn't working.
http://news.verizonwireless.com/news/2012/11/pr2012-11-04a.html

I wonder if ATT will do so as well. We had to send 150 extra texts because the calling wasn't working.
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Nov 12, 2012 2:02:53 PM
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Just got an email that ATT will waive voice & text overage for people in affected areas through November 30. Nice!
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Verizon refunding overages due to Sandy.

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Nov 8, 2012 10:23:43 AM
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AT&T is also being very courteous in problems caused by Sandy. Such as crediting some of the monthly charges in result of no service due to Sandy.

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AT&T is also being very courteous in problems caused by Sandy. Such as crediting some of the monthly charges in result of no service due to Sandy.

and if I've answered your question, click on the green checkmark to the right

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Nov 8, 2012 11:04:12 AM
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Cool. I hadn't heard about that. We had no reception for almost a week and ATT didn't offer us anything. Do you have to call and ask for money back?

Verizon's credit is automatic. You dan't have to ask, they just refund your overage.
Cool. I hadn't heard about that. We had no reception for almost a week and ATT didn't offer us anything. Do you have to call and ask for money back?

Verizon's credit is automatic. You dan't have to ask, they just refund your overage.

Re: Verizon refunding overages due to Sandy.

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Nov 8, 2012 1:08:50 PM
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AT&T's isn't automatic. But yes, call 611 and just politely ask for a credit for the time that you didn't have service.
______________________________________________________
¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯
Former AT&T employee

Software development
Mobile software development
WiFi security
Graphic design
3D animation
AT&T's isn't automatic. But yes, call 611 and just politely ask for a credit for the time that you didn't have service.
and if I've answered your question, click on the green checkmark to the right

Re: Verizon refunding overages due to Sandy.

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Nov 8, 2012 2:17:45 PM
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Cool.

And remember the "politely" part.

The person on the phone isn't responsible for the hurricane.

Anyone who tried, let us know if they credited you.
Cool.

And remember the "politely" part.

The person on the phone isn't responsible for the hurricane.

Anyone who tried, let us know if they credited you.

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Nov 12, 2012 2:02:53 PM
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Just got an email that ATT will waive voice & text overage for people in affected areas through November 30. Nice!
Just got an email that ATT will waive voice & text overage for people in affected areas through November 30. Nice!

Re: Verizon refunding overages due to Sandy.

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