Contributor
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1 Message
Terminating Service before contract date expires
Does anyone know what the financial hit is when terminating contract before it expires. Mine expires in Sept of 2012. If I terminate now, what is cost per month not used. Example, $20 per month, thus I would owe $100 for the five months remaining?? Appreciate an answer if anyone has this. Thanks a bunch.
Accepted Solution
Official Solution
Rayosun
Professor
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1.9K Messages
12 years ago
Sorry to hear you want to cancel your service. 😞
The Early Termination fee if you have a smartphone is $325 minus $10 for each month completed. So for instance, you wish to cancel service today, $325-$190 (19 months completed) = $135 ETF.
Your final bill will not be prorated, so it would be; Plan cost+ ETF + taxes = final bill.
Hope that helps. 🙂
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online44
Contributor
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1 Message
9 years ago
I am in my trial period days I think its like 18 days once I recieve the phone in the mail. Well I recieved it but only opened the box to take out the return lable. I sent it right back but now I am having so much trouble getting the customer service representatives when I call to terminate/cancel the service. I know the phone has been recieved at Att but yet no one wants to help me. Is the company trying to make me pass the trial period date so I have to pay money for a phone and contract I already told ATT I did not want and was returning. Can someone form ATT who is helpful help me terminate my contract that I am not obligated to stay in since I just got the contract? I have called over and over again but the service representatives leave me on hold for 30 minutes to an hour all the time and say I will be right back but never come back to help me further after the 1 hour mark.
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formerlyknownas
ACE - Sage
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117K Messages
9 years ago
@online44
You have only 14 days to cancel a contract and return a phone.
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Nampal81
Contributor
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1 Message
8 years ago
I have to cancel my service due to personal reasons .My start date was 05/19/2016 and I used
my own phone. Phone number is 208-614-8858. It is 14 days as of today.
Irving Egnal
Account #11100028009.
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kdfederer
ACE - Expert
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13.1K Messages
8 years ago
@Nampal81
This is a user helping user forum and your post here will not get any results. This is a public forum. Posting of personal information will be deleted by a forum moderator.
To cancel your service, you need to call AT&T - 611 from your phone.
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