11-17-2012 3:21 PM - last edited on 03-07-2013 4:07 PM by ATTJulieCS
Hi i am on a 2 year contract mobile share plan with one of my friend. And i will be going overseas for 2 months. Is it possible to suspend my at and t plan for 2 months and how much would my friend be charged when I'm gone?
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11-18-2012 12:16 AM - last edited on 03-09-2016 4:25 PM by ATTMobilityCare
Hi @ozyozy, thanks so much for your question.
All the information you need is listed below for you. However there is no price difference for when your line is active or suspended, with a suspension you just can not use the phone.
To suspend or reinstate service on a voluntary basis:
If you previously reported your device lost or stolen, the Status of your device will display as Lost & Suspended.
If you are still in need of assistance after reading the above instructions, please send us a private message.
06-26-2017 8:18 AM
What does it mean as far as the bill when a phone in the family plan is suspended... as far as saving money...anything?? Plus is there a charge to do it and also to reactivate it??? Must it be suspended for a minimum amount of time and a maximum time.? thank you kindly, Natalie
06-26-2017 8:39 AM
There is no change in billing.
Suspension only disables the SIM card.
There is no fee to reactivate, both suspension and readtivation can be done online, in My ATT.
There is no minimum. I beleive the maximum is 90 days, afterwhich the line is automatically reactivated.
Typically suspension is for a lost or stolen phone. The expectation is customers will have replaced the phone within 3 months.
06-27-2017 8:23 AM
06-27-2017 8:23 AM
07-02-2017 5:12 AM
I have the same question. Heading out of the country and was wondering if stopping AutoPay on my two GoPhone lines will achieve the desired effect of saving dollars
11-09-2017 6:12 PM
As far as GoPhones go and saving money. Suspending the line will keep the billing the same but the line cannot be used. With GoPhones the lines can't be suspended but as long as you have money on the account it will stay active and you can change the plan to $2 a day. it doesn't charge you as long as you don't use it.
If your GoPhone account is at $0 for 60 days the account will automatically close. As long as there is money on the account it won't close.
We are customers too, NOT employees. Our answers are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
01-10-2018 10:41 AM
My phones been off for all most a year. My bill has been paid in full. To get them back on a contract, do have to go in store or can I do it online? Cause can't they just can send me another SIM card?
01-10-2018 10:48 AM