Tutor
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3 Messages
Taxes on bill
I don't understand why we are being charged Louisiana taxes on our bill when we live in texas. Is it because our phone numbers are LA?
Tutor
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3 Messages
Accepted Solution
Official Solution
Gary L
ACE - Expert
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16.5K Messages
7 years ago
@Addison Each line has it's own setting for where it's used the most, independent of the billing.
Log in and go to this profile page https://www.att.com/olam/profile.olamexecute?actionEvent=redirectToUserInfo and scroll down to Place of primary use and check it for each line. Your 991 addresses are in there too.
On average, you probably have much lower taxes than you should http://www.actwireless.org/taxes-and-fees/state-tax-rankings/
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Accepted Solution
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Gary L
ACE - Expert
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16.5K Messages
5 years ago
@cberg23 FOUND IT.
On a desktop:
(Below that is the "911 address" for lines that have enabled WiFi calling.)
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Gary L
ACE - Expert
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16.5K Messages
7 years ago
@Addison You can set in your account where you live (which can be different from your billing address).
They might be cheaper there...
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Addison
Tutor
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3 Messages
7 years ago
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Addison
Tutor
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3 Messages
7 years ago
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cberg23
Contributor
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3 Messages
5 years ago
My place of primary use is the same on all 4 lines and government sales taxes are different for 3 of the 4 lines.
Any other thoughts?
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Gary L
ACE - Expert
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16.5K Messages
5 years ago
You should be able to log into your account and change the address for the primary place of use (I believe this is different than the 911 address).
I've done this before and I'm digging around at att.com but I can't find PPU for you, sorry...
PPU = Place of Primary Use.
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