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Suspended Service Re-Activated?

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Suspended Service Re-Activated?

My service has been suspended due to non-payment. Unfortunately, my husband had been hospitalized for Congestive Heart Failure and I was not able to work. Once my bill is paid in full, will my service be reactivated?

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Accepted by davidbk
‎01-14-2019 10:53 AM

Re: Suspended Service Re-Activated?

Good evening @JennAlbrecht, allow us to lend a helping hand. Yes, your service will be restored once the full amount due is paid. Check out this support article on Restoring service on a suspended account for more information. Thanks for reaching out to us.

 

Makaela, AT&T Community Specialist.


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Message 2 of 5
Contributor

Re: Suspended Service Re-Activated?

My service was suspended and I'm being told to pay my past due amount not the full amount. I did have a payment extension but was unable to pay it. How long do I get to pay before I'm cancelled totally. I get paid Saturday.

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Re: Suspended Service Re-Activated?


@Witchywoman.dz wrote:

My service was suspended and I'm being told to pay my past due amount not the full amount. I did have a payment extension but was unable to pay it. How long do I get to pay before I'm cancelled totally. I get paid Saturday.


You have 60 days to bring the account current or it’s canceled 

 

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Message 4 of 5
Contributor

Re: Suspended Service Re-Activated?

Even if I received an email saying make a payment as soon as possible.  I thought it was probably awhile till I was totally cancelled. 

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