Contributor
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1 Message
Service suspended
Hello. My service is suspended and I was wondering can I pay the past due balance to restore my service or do I have to pay the full balance due on the account in order to restore??
Contributor
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1 Message
ATTHelp
Community Support
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231.4K Messages
7 years ago
Hello @angieajc
I see you are having some issues with a past due balance. I would be more than happy to assist you with this today!
If and account has fallen into a past due balance where the phone lines have been suspended, you will need to pay the full balance to have services restored. Payments can be made at your local store, and also online via your myAT&T account.
I hope this answers your question lets us know if there is anything else we can assist you with!
Have a wonderful day!
James, AT&T Community Specialist
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