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Posted Aug 5, 2012
7:57:18 AM
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Purchase Blocker
Edited by ATTMarianaCM on Nov 8, 2013 at 9:21:41 AM

I am so angry. Feel like I have been swindled. I get a different answer from everyone I speak to. Bill goes higher each and every month without any change in data usage. Features are added without my  knowledge. I will be canceling as soon as possible.

I am so angry. Feel like I have been swindled. I get a different answer from everyone I speak to. Bill goes higher each and every month without any change in data usage. Features are added without my  knowledge. I will be canceling as soon as possible.

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Aug 7, 2012 8:44:25 PM
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Add premium purchase blocker to your account. Customer service can do this and it is free.

Go to a corporate store and have them review your account. They should be able to remove any features put on by ATT, if there are 3rd party charges the blocker sill stop further charges just not credit charges already made.

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Purchase Blocker

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Aug 6, 2012 3:07:44 AM
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guardmaam wrote:

I am so angry. Feel like I have been swindled. I get a different answer from everyone I speak to. Bill goes higher each and every month without any change in data usage. Features are added without my  knowledge. I will be canceling as soon as possible.


curious - what features are being added with out your knowledge. If you are talking about 3rd partry billing costs there is a simple way to stop those companies from tricking you into agreeing to their monthly reoccurring charges - put a purchase block on the phone line. As mentioned - what features are ebing added?


guardmaam wrote:

I am so angry. Feel like I have been swindled. I get a different answer from everyone I speak to. Bill goes higher each and every month without any change in data usage. Features are added without my  knowledge. I will be canceling as soon as possible.


curious - what features are being added with out your knowledge. If you are talking about 3rd partry billing costs there is a simple way to stop those companies from tricking you into agreeing to their monthly reoccurring charges - put a purchase block on the phone line. As mentioned - what features are ebing added?

Re: Bait and Switch

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Aug 7, 2012 8:44:25 PM
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Teacher
Add premium purchase blocker to your account. Customer service can do this and it is free.

Go to a corporate store and have them review your account. They should be able to remove any features put on by ATT, if there are 3rd party charges the blocker sill stop further charges just not credit charges already made.

Add premium purchase blocker to your account. Customer service can do this and it is free.

Go to a corporate store and have them review your account. They should be able to remove any features put on by ATT, if there are 3rd party charges the blocker sill stop further charges just not credit charges already made.

Re: Bait and Switch

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