07-07-2014 6:35 PM
Currently I have $60/month prepaid plan. I had recharged 1 week back. If now I want to join a family plan can I do it before my current plan is over. And if it is possible, whether I will get refund as out of 30days 23 days will be left.
Solved by: Go to Solution.
07-08-2014 8:10 AM
With the Monthly GoPhone plans you would lose any time that you had on the plan if you switch over to a Post Paid family plan. You will not receive a refund for any time that was left over. If you had any balance in your GoPhone account, that would transfer over as a bill credit to the new Family Plan you join.
You can change your plan at any time or join a family plan at any time without any issues.
Hope this helps!
07-08-2014 8:38 AM
Thanks for reply, please let me know if I join a family plan in middle (not when the plan subscription started) what will be the cost then.
07-08-2014 9:28 AM
As far as the cost to you, there would be no cost. The family plan would have a proation on your line only. I can't give you an exact amount as every account is different. You can visit a local AT&T store with the account holder that will be taking over your line and they can go over any costs assoicated with the migration.
You can find your nearest AT&T store by clicking Here
08-14-2016 4:12 AM
11-22-2017 5:16 AM
I had a $45 prepaid plan with 6Gb / month.
But I extended to $65 cause I need more traffic. BUT mobile hotspot is not allowed.
I use the mobile hotspot for my computer. So, I have to get back to $45
How can I turn my $65 payment into a payment for $45 plan?
Help me, please
11-22-2017 5:58 AM
@gophonevital Contact/call ATT. If you switch back you lose the rest of the plan you paid for.
The $45 plan can have more data added $20 added 3 gigs.