Need help understanding your bill?
Contributor
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1 Message
Wednesday, April 3rd, 2019 3:01 PM
How do I get phone records from September 2016 to December 2016?
I need call log history from September 2016 to December 2016
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3 years ago
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Accepted Solution
Official Solution
sandblaster
ACE - Expert
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64.7K Messages
5 years ago
Don’t bother calling. The bill reprints only contain billing information, not the detailed usage logs. You can only get call logs for the last 16 months.
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Constructive
Former Employee
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32.9K Messages
5 years ago
so call them and ask for it, they charge 5 dollars per month for call records
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formerlyknownas
ACE - Sage
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116.6K Messages
5 years ago
@sandblaster is correct. Bill reprints are billing only, not usage. The only usage is the 16 months in your online account.
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