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Parker2018's profile

Contributor

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1 Message

Wednesday, April 3rd, 2019 3:01 PM

How do I get phone records from September 2016 to December 2016?

I need call log history from September 2016 to December 2016

Accepted Solution

Official Solution

ACE - Expert

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64.7K Messages

5 years ago

Don’t bother calling. The bill reprints only contain billing information, not the detailed usage logs. You can only get call logs for the last 16 months.

Former Employee

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32.9K Messages

5 years ago

so call them and ask for it, they charge 5 dollars per month for call records

ACE - Sage

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116.6K Messages

5 years ago

@sandblaster  is correct.  Bill reprints are billing only, not usage.  The only usage is the 16 months in your online account. 

 

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