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Payment arrangement

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Payment arrangement

If I already set a payment arrangement on late payment for 8/3 and then went in today and edited that date to 8/7 will they honor the change.  I received an email tonight that they wont suspend because of my original payment extension date. Now I'm worried

 

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Accepted by ATTKevin
‎08-15-2019 4:32 PM

Re: Payment arrangement

Hello @Cookie69

 

We're more than happy to provide you answers!

 

Please know that the account must be eligible to further reschedule/extend the previous payment arrangement date, and can only be changed or cancelled 1 day before the billing is due. If you are past the due date, the option will be unavailable.  

 

Feel free to review our AT&T Payment Arrangement Article for more information and details.

 

We hope this helps, and thanks for reaching out to the community!

 

Dwight, AT&T Community Specialist


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