Contributor
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1 Message
If I change the date on my payment arrangement, will it be honored?
If I already set a payment arrangement on late payment for 8/3 and then went in today and edited that date to 8/7 will they honor the change. I received an email tonight that they wont suspend because of my original payment extension date. Now I'm worried
Accepted Solution
Official Solution
ATTHelp
Community Support
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230.4K Messages
5 years ago
Hello @Cookie69
We're more than happy to provide you answers!
Please know that the account must be eligible to further reschedule/extend the previous payment arrangement date, and can only be changed or cancelled 1 day before the billing is due. If you are past the due date, the option will be unavailable.
Feel free to review our AT&T Payment Arrangement Article for more information and details.
We hope this helps, and thanks for reaching out to the community!
Dwight, AT&T Community Specialist
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