Contributor
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1 Message
Paid Past Due Amount but Account Still Suspended
My account was suspended and I paid the set amount of 130.00 and phone is not turned on yet. When will it be turned on
Contributor
•
1 Message
My account was suspended and I paid the set amount of 130.00 and phone is not turned on yet. When will it be turned on
Accepted Solution
Official Solution
ATTHelp
Community Support
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231.2K Messages
5 years ago
Good morning @Tina40, allow us to lend a helping hand. Check out this support article on Restoring service on a suspended account, it will walk you through how to do so. Thanks for reaching out to us.
Makaela, AT&T Community Specialist.
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formerlyknownas
ACE - Sage
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117K Messages
5 years ago
@Tina40
Once suspended you must pay to a zero balance to restore service. After all you have last months balance and a current due as well.
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