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Paid Past Due Amount but Account Still Suspended


Paid Past Due Amount but Account Still Suspended

My account was suspended and I paid the set amount of 130.00 and phone is not turned on yet. When will it be turned on

Message 1 of 3

Re: Paid Past Due Amount but Account Still Suspended

Good morning @Tina40, allow us to lend a helping hand. Check out this support article on Restoring service on a suspended account, it will walk you through how to do so. Thanks for reaching out to us.


Makaela, AT&T Community Specialist.


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Message 2 of 3
ACE - Sage

Re: Paid Past Due Amount but Account Still Suspended


Once suspended you must pay to a zero balance to restore service.  After all you have last months balance and a current due as well. 


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