Contributor
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1 Message
My payment is not reflected on my account
My payment has cleared the bank but my account does not reflect it. Is it still processing?
Contributor
•
1 Message
My payment has cleared the bank but my account does not reflect it. Is it still processing?
ATTHelp
Community Support
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231.5K Messages
7 years ago
Hello @aquamom69,
Welcome to our Community Forums! I can definitely understand your concern for wanting to make sure your payment is reflected. I will be making sure this is taken care of.
When you make a payment, it takes up to twenty-four hours to process. Here is a helpful article on how to verify your payment. Alternatively, you can dial *225# on your cellphone to review your latest payment details.
Please be sure to check if your browser is up-to-date, and if it is try using another program to make sure this isn’t a error with the software. If everything checks out, and the payment still doesn’t show up on your end, we can take a look at it from this side.
I hope this takes care of all of your concerns! Have a wonderful rest of your day!
Jordan, AT&T Community Specialist
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