Military

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Military

I leave for army basic training next month(September) and I can't have my phone until a certain part starts in Dec. What is the best way to do this. I was planning on suspending my phone until I was able to use it again but it says monthly charges still apply.
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Community Manager
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Accepted by ATTAlexCM (Community Manager)
‎09-30-2015 1:39 AM

Re: Military


Braxton502 wrote:
I leave for army basic training next month(September) and I can't have my phone until a certain part starts in Dec. What is the best way to do this. I was planning on suspending my phone until I was able to use it again but it says monthly charges still apply.

Welcome Braxton502 and thank you for your service!  The following solution has additional information on the process..

 

Suspend or cancel your wireless service due to military deployment

 

If you have additional questions about the process, please send me a Private Message with your name, account number, phone number and the best time to contact you.  We'll get you in touch with the appropriate group.

 

*To send a private message, you can either click on the link in this message or click on the little blue envelope in the upper right hand corner, click "compose new message" and type my username in the "Send To" field.

 

Regards,

Alex

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Message 2 of 5 (3,884 Views)
Contributor

Re: Military

I have a similar problem. Leaving in August so if anybody could help, I'd be grateful.

Message 3 of 5 (2,464 Views)
Contributor

Re: Military

I too need to know about this.  I have my son's Iphone on my account.  He is going into boot camp for the Marines on August 19th (for a total of 13 weeks).  Same thing, they do not allow cell phones.  He asked me not to cancel it, as he likes his cell number, however to pay for that service for that long, when he can't even use it....

Message 4 of 5 (2,344 Views)
Community Manager

Re: Military

Welcome trusthim, and thank you for your post.

 

Please take a look at the article here. There are some pretty strict requirements that must be met in order to do a military cancellation (preserves the phone number). May be a good idea to look into a possibility of minimizing the cost of his line by removing additional features instead, that way you can hold on to the line for as low as $10 per month if you have a family plan.

 

Dmitriy.

 

 


Rethink Possible


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