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Posted Aug 16, 2012
11:41:02 PM
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Military
I leave for army basic training next month(September) and I can't have my phone until a certain part starts in Dec. What is the best way to do this. I was planning on suspending my phone until I was able to use it again but it says monthly charges still apply.
I leave for army basic training next month(September) and I can't have my phone until a certain part starts in Dec. What is the best way to do this. I was planning on suspending my phone until I was able to use it again but it says monthly charges still apply.
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Aug 21, 2012 1:30:31 PM
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Braxton502 wrote:
I leave for army basic training next month(September) and I can't have my phone until a certain part starts in Dec. What is the best way to do this. I was planning on suspending my phone until I was able to use it again but it says monthly charges still apply.

Welcome Braxton502 and thank you for your service!  The following solution has additional information on the process..

 

Suspend or cancel your wireless service due to military deployment

 

If you have additional questions about the process, please send me a Private Message with your name, account number, phone number and the best time to contact you.  We'll get you in touch with the appropriate group.

 

*To send a private message, you can either click on the link in this message or click on the little blue envelope in the upper right hand corner, click "compose new message" and type my username in the "Send To" field.

 

Regards,

Alex

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Braxton502 wrote:
I leave for army basic training next month(September) and I can't have my phone until a certain part starts in Dec. What is the best way to do this. I was planning on suspending my phone until I was able to use it again but it says monthly charges still apply.

Welcome Braxton502 and thank you for your service!  The following solution has additional information on the process..

 

Suspend or cancel your wireless service due to military deployment

 

If you have additional questions about the process, please send me a Private Message with your name, account number, phone number and the best time to contact you.  We'll get you in touch with the appropriate group.

 

*To send a private message, you can either click on the link in this message or click on the little blue envelope in the upper right hand corner, click "compose new message" and type my username in the "Send To" field.

 

Regards,

Alex

--------------
Rethink Possible
Private Message (ATTCustomerCare for account specific help)

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

Keep in mind; I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Braxton502 wrote:
I leave for army basic training next month(September) and I can't have my phone until a certain part starts in Dec. What is the best way to do this. I was planning on suspending my phone until I was able to use it again but it says monthly charges still apply.

Welcome Braxton502 and thank you for your service!  The following solution has additional information on the process..

 

Suspend or cancel your wireless service due to military deployment

 

If you have additional questions about the process, please send me a Private Message with your name, account number, phone number and the best time to contact you.  We'll get you in touch with the appropriate group.

 

*To send a private message, you can either click on the link in this message or click on the little blue envelope in the upper right hand corner, click "compose new message" and type my username in the "Send To" field.

 

Regards,

Alex

--------------
Rethink Possible
Private Message (ATTCustomerCare for account specific help)

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

Keep in mind; I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Military

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Jul 23, 2013 1:56:15 PM
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I have a similar problem. Leaving in August so if anybody could help, I'd be grateful.

I have a similar problem. Leaving in August so if anybody could help, I'd be grateful.

Re: Military

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Jul 29, 2013 8:03:46 AM
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I too need to know about this.  I have my son's Iphone on my account.  He is going into boot camp for the Marines on August 19th (for a total of 13 weeks).  Same thing, they do not allow cell phones.  He asked me not to cancel it, as he likes his cell number, however to pay for that service for that long, when he can't even use it....

I too need to know about this.  I have my son's Iphone on my account.  He is going into boot camp for the Marines on August 19th (for a total of 13 weeks).  Same thing, they do not allow cell phones.  He asked me not to cancel it, as he likes his cell number, however to pay for that service for that long, when he can't even use it....

Re: Military

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Jul 29, 2013 8:57:37 AM
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Welcome trusthim, and thank you for your post.

 

Please take a look at the article here. There are some pretty strict requirements that must be met in order to do a military cancellation (preserves the phone number). May be a good idea to look into a possibility of minimizing the cost of his line by removing additional features instead, that way you can hold on to the line for as low as $10 per month if you have a family plan.

 

Dmitriy.

 

 


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Welcome trusthim, and thank you for your post.

 

Please take a look at the article here. There are some pretty strict requirements that must be met in order to do a military cancellation (preserves the phone number). May be a good idea to look into a possibility of minimizing the cost of his line by removing additional features instead, that way you can hold on to the line for as low as $10 per month if you have a family plan.

 

Dmitriy.

 

 


Rethink Possible


Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Military

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