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Military discount
I had recently called AT&T to pay my wireless bill and spoke with a nice woman who offered me some information: That I could receive a military discount as long as I took my ID into my local AT&T store. I did not need my husband to be present with me.
I thought, "Great!" As he is states away, stationed on active duty away from me.
So, I go into my local AT&T store in Roseville, MI. Explain what I am there to do. Keep in mind, I have been with AT&T for almost six years at this rate. I tell the gentlemen who is helping me I have my ID with me. And, I'm told no. Because the account is in MY name. Now, my husband is active duty, states away and I am LUCKY to see him a few times a year. I have my OWN ID with my OWN DoD number, which, is NOT my husband's ID number, but no. I am not "allowed" to use that??
Really AT&T?? That ID pretty much recognizes me as a member of an active duty serviceman, gives me my own benefits number and everything. But, sacrificing seeing my husband few times a year so he can serve is apparently enough to your company.
Thank you AT&T, for making my decision to LEAVE your company easier. I have called two other phone companies who would have given me that discount with MY ID alone.
Looks like I will be taking my wireless AND U-Verse business elsewhere.
I thought, "Great!" As he is states away, stationed on active duty away from me.
So, I go into my local AT&T store in Roseville, MI. Explain what I am there to do. Keep in mind, I have been with AT&T for almost six years at this rate. I tell the gentlemen who is helping me I have my ID with me. And, I'm told no. Because the account is in MY name. Now, my husband is active duty, states away and I am LUCKY to see him a few times a year. I have my OWN ID with my OWN DoD number, which, is NOT my husband's ID number, but no. I am not "allowed" to use that??
Really AT&T?? That ID pretty much recognizes me as a member of an active duty serviceman, gives me my own benefits number and everything. But, sacrificing seeing my husband few times a year so he can serve is apparently enough to your company.
Thank you AT&T, for making my decision to LEAVE your company easier. I have called two other phone companies who would have given me that discount with MY ID alone.
Looks like I will be taking my wireless AND U-Verse business elsewhere.
kdfederer
ACE - Expert
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13.1K Messages
11 years ago
You are not military, he is. Yes, that gives you some military conveniences, but that is not how the cell phone providers look at it.
I believe that all the other cell phone companies look at it the same way.
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