AT&T Community Forums

Military Deployment Suspension

Problem here, I was told my two devices would be completely suspended while deployed in Afghanistan once I submit my LOA for approval. But yet I keep getting billed for my two phone being on suspension. I was told to go to the nearest At&t store in while I'm in Afghanistan to correct this problem.

Responses

sandblaster

ACE - Expert

•

64.7K Messages

5 years ago

Here is contact info for military suspension, suggest you try the email address:

Contacting us for military cancellations or reactivations

Questions about canceling or restoring your service after a military move or deployment? Call us at 800.331.0500 or call 611 from your AT&T wireless phone.All set to cancel or restore your service? Send your request and any supporting documents in any of the following ways.

Email	Include Military cancellation or Military restoral in the subject line. Email your request to ATTMilitarySupportTeam@amcustomercare.att-mail.com.
Fax	Fax to our primary number (toll free from the U.S.): 866.424.1777. Direct-dial this fax number if you’re outside the U.S. (long distance charges may apply): 847.513.5954.
Mailing address	Mail to:AT&T MilitaryPO Box 10330Fort Wayne, IN 46851-0330