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April-1's profile

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1 Message

Monday, April 22nd, 2019 8:54 PM

International call refund or change

I just paid 50 for international calls prepaid and then I realized I’m not going to use that much calls. Can I change to another plan such as add plan for 5 dollars or get the remain money back?

If I can’t, when is the expire date of the international calls prepaid?

Accepted Solution

Official Solution

Community Support

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231.4K Messages

5 years ago

Hello @April-1!

 

While refunds are not available for PREPAID purchases Add-Ons are good for 30 days and balances roll over if renewed prior to the expiration date. Find out more by visiting our Prepaid International Calling & Rates.

 

We hope this info helps.

 

Lar, AT&T Community Specialist

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