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International call refund or change


International call refund or change

I just paid 50 for international calls prepaid and then I realized I’m not going to use that much calls. Can I change to another plan such as add plan for 5 dollars or get the remain money back?

If I can’t, when is the expire date of the international calls prepaid?

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Accepted by Administrator (Administrator)
Accepted by ATTKevin
‎05-01-2019 9:05 PM

Re: International call refund or change

Hello @April-1!


While refunds are not available for PREPAID purchases Add-Ons are good for 30 days and balances roll over if renewed prior to the expiration date. Find out more by visiting our Prepaid International Calling & Rates.


We hope this info helps.


Lar, AT&T Community Specialist

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