Explore & discover

Helpful Links

International call refund or change

Highlighted
Contributor

International call refund or change

I just paid 50 for international calls prepaid and then I realized I’m not going to use that much calls. Can I change to another plan such as add plan for 5 dollars or get the remain money back?

If I can’t, when is the expire date of the international calls prepaid?

235 Views
Message 1 of 2
Administrator
Solution
Accepted by Administrator (Administrator)
Accepted by ATTKevin
‎05-01-2019 9:05 PM

Re: International call refund or change

Hello @April-1!

 

While refunds are not available for PREPAID purchases Add-Ons are good for 30 days and balances roll over if renewed prior to the expiration date. Find out more by visiting our Prepaid International Calling & Rates.

 

We hope this info helps.

 

Lar, AT&T Community Specialist


Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Tags (1)
Message 2 of 2
Share this topic
Share this topic
Additional Support