Contributor
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1 Message
International call charges but never used cellular service!
Today I received this text “AT&T Free Msg: Courtesy Notification. Your international long distance call charges exceed $200. Visit att.com/global for rates and details.”. My boyfriend just moved to China and we have been using FaceTime audio to talk. I know it is FaceTime audio for sure because in the information it says how much MB of data was used. A normal mobile phone call does not state data. How am I being charged for international calls when FaceTime uses WiFi/data unrelated to cell service??
ATTHelp
Community Support
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231.4K Messages
5 years ago
Hello @Summerotw,
We'd be more than happy to take a closer look into these international call charges on your wireless account. We'll be sending you a private message to request account information shortly.
Sean, AT&T Community Specialist
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