01-16-2017 7:32 PM
I was grandfather in on my plan they rise my bill 5.00 last year and they are going to rise again to another 5.00 i think they are trying to make me switch my plan i been with att for a very long time what happen TO loyalty I FILL LIKE SWITCING AND GOING WITH VERIZON THIS COMPANY DOSE NOT CARE ABOUT THERE CUSTOMER
01-16-2017 7:43 PM
I FILL LIKE SWITCING AND GOING WITH VERIZON THIS COMPANY DOSE NOT CARE ABOUT THERE CUSTOMER
@vanman64 So you think Verizon cares more? Did you know Verizon raised the price on their grandfathered unlimited plan $20?
01-16-2017 7:50 PM
Att want to charge a comparable price or have you move off the plan. They are well within their right.
The plan didn't have a price increase for 6 years, meanwhile cost of almost everthing else went up.
01-16-2017 7:58 PM
01-16-2017 8:04 PM
01-16-2017 8:05 PM
01-16-2017 8:08 PM
01-16-2017 8:14 PM
- edited 01-16-2017 8:37 PM by Phil-101
I am certain this is their plan to force customers to change plans. I have two unlimited data phones and intend to change carriers before they can charge me in March, 2017. I have purchased seven I-phones from AT&T. I will never purchase anything from AT&T again! Kent
[Edited for privacy-This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]
01-16-2017 8:32 PM
01-16-2017 8:36 PM
I completely agree. I think they raised it $10 last year from $30 to $40 and now they want $5 more. Does AT&T value our loyalty for sticking with them for so long? The rate spike speaks othewise. Should we expect annual increases in the future? Why are they raising the price anyways?
- edited 01-16-2017 8:59 PM
@Ktek916 That was probably something to consider before everyone bought new phones.
But other companies will buy out your contract if you switch to them.
So you're paying $300 a month AFTER the iPhone 7 credits? 5 iPhone 7's on Next? They all have unlimited?
You could be on a 40GB plan for that much. Plus it's going up $25?
How much data are you all really using each month?
01-16-2017 8:44 PM
01-16-2017 8:53 PM
01-16-2017 8:53 PM
LAME. AT&T is alienating loyal customers. PRETTY SLICK and SHADY. Poor customer loyalty and poor wireless service.
It's AWESOME wireless service, and if someone doesn't think so, they should switch companies.
Wireless service is the whole purpose of choosing a cellular company...