I've been told two different prices for data overages

Mentor

I've been told two different prices for data overages

I am coming back to AT&T, and wanted to get one smartphone with the 1 GB plan. On the premier site ( which is for employer discounts), they told me that the overage on a 1 GB plan would be $25 per 500 MB's. 

On the regular site, they claim it is $15 per 1GB over.  Which one is it, or is the premier and regular plans different???

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Employee
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Accepted by ATTJulieCS (Community Support)
‎09-30-2015 1:39 AM

Re: I've been told two different prices for data overages

On Mobile Share there are a few different overate rates.  Now these apply to the most current rate plans that AT&T offer so if you have an older Mobile share Original plan they may not be the same.  So for the plans 2GB - 50GB the overage addons are for 1GB and are $15.00 per addon.    The 1GB plan is $20.00 for a 500mb addon.   And finally the 300mb plan is $20.00 for a 300mb addon.  

You can also see this information right on att.com at the below link (which includes some of the older Mobile share overage rates as well): 

 

Mobile Share Value Plans

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 4 (1,347 Views)
Mentor

Re: I've been told two different prices for data overages

Thanks for the info, I couldn't find it on the site.

Message 3 of 4 (1,337 Views)
Employee

Re: I've been told two different prices for data overages

[ Edited ]

There exist 2 versions of the Mobile Share Value 1gb. the original is $40 + price per phone, w/ $15/1gb overages, the new rates. The revised rate is $25 + price per phone, w/$20/500mb overages

 

So the revised version of the 1gb plan, is now $15 less, but if you go over, charges you more for less.

 

If you have the first one, I'd urge you to consider switching to the revised version.

-Alex

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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