01-10-2019 7:11 PM
I would like for the entire community to be aware of AT&T’s misleading tactics. If you purchase a BOGO, do not make a large down payment or you could lose money. AT&T WILL NEVER tell you that either. If you make a down payment of 300$ on a 999.99 phone and you should get a 750 reimbursement then AT& T makes $50 off you and you never know. They are not going to correct the customer. They will go ahead and take your money. Then if you question them, they say oh yea, you paid 300 on a 999.99 phone so you only owe 700 we are going to only give you a reimbursement of 700.even though they sold the phone with the customer under the impression the customer is getting 750$ reimbursement. I am sure the customer would have only made a down payment of 250$ if AT& T had been transparent. No telling how many customers get deceived by AT&T
01-10-2019 7:34 PM
I doubt anyone was hiding anything. The store employee probably just didn’t know any better or perhaps they thought you knew what you were doing. This would not come as a surprise to anyone who knows how credits are given. Of course it is based on what is owed on the installment plan.
01-10-2019 7:36 PM
You do know the promotion is frequently limited?
Maximum credit may be limited to the base model phone. For 2016 the maximum credit was $650 for most promotions.
01-11-2019 3:09 AM
- edited 01-11-2019 6:04 AM
Wrote “No I didn’t know any better.”. Well that sums it up.
Att wants both phones on installments. You can pay off the “buy one” after credits start. When getting a $700 discount you might want to know why and how.
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