Tutor
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4 Messages
I buy the iPhone that still on carrier lock status and I live in Thailand.
I want to do carrier unlock for this iPhone or do something. I don’t know where is AT&T agent in Thailand. Your unlock website told me that I have to pay off the installments before request for carrier unlock. And I have no idea who is the contact sign with you. How can I make a payment and request for carrier unlock.
Accepted Solution
Official Solution
MicCheck
ACE - Expert
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14.1K Messages
4 years ago
AT&T doesn't provide service in Thailand, so you won't find an agent. You cannot pay the remaining installment. Only the original buyer can do that.
If you can use it, great. But it will not be unlocked.
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ATTHelp
Community Support
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230.7K Messages
4 years ago
Hello @jamweza,
Thanks for posting. Unfortunately we are unable to accept payment from you concerning a third party sale to unlock your device. Please contact the seller for assistance with the device payoff, or a refund.
Kenneth, AT&T Community Specialist
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MicCheck
ACE - Expert
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14.1K Messages
4 years ago
You can’t. If you can’t get the seller to pay it off, it’s locked to AT&T, period.
Sell it on eBay *as permanently locked to AT&T* to recoup some of your money.
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jamweza
Tutor
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4 Messages
4 years ago
I can use it via rsim that is hiding my local sim from IC detection. But I want it to be unlock. Does the period that you say have the expired date? I live in Thailand so that I can’t find the AT&T agent or partner here. So I can’t pay the payment installation or contact something. If you know pls, tell me.
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Constructive
Former Employee
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32.9K Messages
4 years ago
@jamwezathere is no expire date hence @MicCheck statement permanently locked to at&t so its forever locked
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jamweza
Tutor
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4 Messages
4 years ago
You mean, I should ask for refund from the 3rd party company right? Do you have anything to support me for refund?
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jamweza
Tutor
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4 Messages
4 years ago
Thx I’ll talk to my 3rd party seller
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ATTHelp
Community Support
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230.7K Messages
4 years ago
Great @jamweza, thanks for letting us know. Please let us know if there's anything else we can do for you.
Kenneth, AT&T Community Specialist
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ronniway1
New Member
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2 Messages
3 years ago
is it possible tu buy un unlocked iphone pro max from att.com at full price ? (1399 )
and is it possible to buy iphone without a data plan and without obligation ?
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MicCheck
ACE - Expert
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14.1K Messages
3 years ago
@ronniway1 please see the post you created for responses to your query.
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