12-07-2012 7:51 AM
Ok Ladies and Gentlemen......
Short and Sweet. How does someone turn off detailed billing online? All I want is the Summary Billing and not the 25+ pages that come every month with the bill.
12-10-2012 10:45 AM
Thanks for your post @mccreadylori, if you visit att.com and sign in to your account there is an option for Bill/payments, Change billing parameters.
If you have any trouble, send me a Private Message (blue envelope, top right) and I'll be happy to help.
12-11-2012 10:45 AM
I was wondering the same thing but I don't see the option billing parameters....I want my detailed usage off my bill online if possible
12-11-2012 11:30 AM
12-16-2012 6:33 PM
I can't seem to find the " change the billing parameters on my bill and payments page. any help would be great. thanks
12-16-2012 7:23 PM
12-17-2012 7:02 AM
@tebone626, I responded to your Private Message and requested additional information so we can take care of this for you.
12-25-2013 10:37 AM
12-26-2013 9:40 AM
We ask for a private message when we need to get access to customer's account or request some personal information. What can we help you with? Do you have a paper or paperless billing? Paperless billing is always detailed, only paper bill can be simple or detailed and we can help with changing that preference.
Please let me know.
Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.
12-26-2013 10:20 AM
09-09-2014 8:42 AM
I know this is an OLD thread but I just signed up for the 10GB share plan and just want to confirm that the paper bill does NOT contain detail billing (details on numbers dialed and data)