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russellhawkins's profile

Contributor

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1 Message

Thursday, October 8th, 2015 1:24 PM

How do I receive a copy of my final bill?

How do I receive a copy of my final bill? I just finished my service with AT&T and switched to T-mobile. I elected to be paper-free so I would only ever get my bill in an E-mail. Now that I have switched my phone to T-mobile though, I can't log in to my account and I haven't received the Bill like I should have. I better not get some collectors agency calling me. I need to pay this bill so I need to receive a copy of it. Can you help me with this. 

Accepted Solution

Professor

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3.2K Messages

9 years ago

Even though you were on paperless billing, the final bill will be mailed to you.

Contributor

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2 Messages

8 years ago

Hi I'm curious about the same question here... but also I was wondering when you switch from AT&T to tmobile does tmobile payoff for the phones alone, or do they also payoff your final bill? I'm thinking it's just the phones...right ?

Tutor

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9 Messages

6 years ago

I have not received a final bill and cannot get to my account online!  I have spent hours chatting online, talking to reps...I even went into an AT&T store!!! 

ACE - Expert

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14.2K Messages

6 years ago


@grandmapat wrote:

I have not received a final bill and cannot get to my account online!  I have spent hours chatting online, talking to reps...I even went into an AT&T store!!! 


How long has it been since you canceled service? The final bill is printed at the beginning of the next bill cycle, just like a regular bill. 

Tutor

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9 Messages

6 years ago

It's been 2 billing periods since we cancelled...we have NOT received a final bill!

 

Tutor

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9 Messages

6 years ago

We switched from Directv to Spectrum

Tutor

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9 Messages

6 years ago

2 different people...2 different situations

Tutor

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9 Messages

6 years ago

2 billing cycles since we cancelled!  We have NOT received a bill!!!

ACE - Expert

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64.7K Messages

6 years ago

@grandmapat You are in the wrong forum. This is the cell phone forum. You might want to try the Directv forum but you may not have a final bill if your last bill was paid.

ACE - Expert

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14.2K Messages

6 years ago

@grandmapat, call customer service and ask if you have an outstanding balance. If so, ask if they will reprint your final bill and mail it to you. 

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