How do I pay the bill after service cancellation????

@illestbk Sorry. The best option would have been to pay it off and unlock it before you left. Now that you aren't a customer, you aren't able to log in to pay it off. 

Now you'll need to wait until they generate a bill for you and mail it out. ONCE it's been generated they might let you call in to pay it off but not before it actually exists. They pretty much won't let you do anything at this point until the bill is ready.

The bill generation delay makes sense if you think of it kind of like how (for example) my billing period ends on the 21st, but there isn't a bill ready on the 21st, it takes a few days (or more) for it to be generate, it's not just "ready" on the 22nd. 

I don't know when they wait to generate your final bill: the next weekly billing period, the normal end of your period or..? That's a lot of leeway, unless your billing period was about to end in a few days anyways.

(Also, don't be surprised that they don't prorate your last month, none of the "big 4" do)

@garylapointe Thank you for the prompt response!

If I had paperless option, will they still send me the final "paper bill" to my address??

I should have done some research before I move my account to elsewhere.

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@illestbk wrote:

@Gary L Thank you for the prompt response!

 

If I had paperless option, will they still send me the final "paper bill" to my address??

 

I should have done some research before I move my account to elsewhere.

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Yes. Final bill is a paper bill by US Mail to the billing address on your account.