Tutor
•
6 Messages
Free tablet scam??
I got a free tablet that promise to be charged only 10$ a month. The sad thing was that I signed up for a service in person and the guy deceived me for many things such as only paying 110 for a 6G with my new phone and tablet all together. When I look at my bills the tablet was indeed 10$ but including service charges! Now I have to pay 50 for the tablet and it's service and 66 for my phone line, excluding the 6G. I have canceled the 6G because they were gonna charge me over 130 and drop down to 3G.
How do i talk to a representative about my tablet and its service? I feel like they are cheating me. I'm a new customer and I'm already seeking a new phone company just because I feel like they will continue to lie to me.
How do i talk to a representative about my tablet and its service? I feel like they are cheating me. I'm a new customer and I'm already seeking a new phone company just because I feel like they will continue to lie to me.
sandblaster
ACE - Expert
•
64.7K Messages
7 years ago
That $10 charge should be for the data service for the tablet and should be the only recurring tablet charge. The only other charge would be a one time activation fee. What other tablet charges are you being billed for?
0
0
formerlyknownas
ACE - Sage
•
117.2K Messages
7 years ago
If you added a tablet, there is a one time activation fee and probably some prorated partial month charges. These are not a reflection of your monthly bill.
A 3 gig plan is $40, phone is $20, tablet is $10. Taxes about $7. Your bill for service should be about $80. If you have phone installments, or the phone still under contract the bill might be about $20-30 more.
0
0
Daniellexk
Tutor
•
6 Messages
7 years ago
0
0
Daniellexk
Tutor
•
6 Messages
7 years ago
tablet itself, 40 for data sharing. The others are like 1$ Tax
0
0
formerlyknownas
ACE - Sage
•
117.2K Messages
7 years ago
@Daniellexk Somebody screwed up on the plan. You have 2 plans not one. You should have one shared data plan of 3 gigs for $40. If you have 2 data plans, it's wrong. Call 611 and ask them to put the devices on one account with one shared data plan.
0
0
formerlyknownas
ACE - Sage
•
117.2K Messages
7 years ago
You can click on my screen name and send a private message.
0
0
David606
Employee
•
3.5K Messages
7 years ago
Yeah looks like two different Mobile Share groups possibly. Call 611 and it can get fixed.
0
debbiejones01
Contributor
•
1 Message
7 years ago
I called A T & T with a question. The girl said I could get a free tablet. I asked her if there were any fees. She lied and told me absolutely not. I decided I didn't want it. They sent me an e-mail that I had to click on to accept the terms & conditions. I never sent it back. They mailed me a tablet. Oh well I thought, it's free. By the time I got my bill and saw the charges, they told me it was too late to cancel. I'm stuck paying for two years. A T & T customer service was no help. They claim I accepted their terms. It is a total scam, and they lie. I have been a loyal customer for years, and have been treated horribly.
0
0
hliban
Tutor
•
7 Messages
6 years ago
Same thing happened to me. A scam. The sales person tried to sweeten the deal by offering a free tablet with a phone purchase, which I jumped at. However, he didn't tell me that the "free" tablet was actually a $10 a month 2 year contract (or whatever they want to call it). Granted, I definitely should have looked at the fine print. However, I should have also been told about the $10 a month! From AT&T, I (a long time loyal customer btw) definitely learned what being scammed feels like. I also always need to look at the fine print. Free is rarely ever free. This type of sales tactic has made me never buy phones again from an AT&T store (I buy full price online always). And now that we have no phones being paid for in our monthly bill - my family of four is seriously thinking of switching to another phone company.
0
0
ilovemynewcell
Tutor
•
8 Messages
6 years ago
I don’t think it is a scam. I think that might actually be legit.
0
0