01-29-2013 7:00 AM - edited 01-29-2013 7:03 AM
I got an iphone 4s for my teenager son on Dec. 24, 2012, and changed my individual plan to MOBILESHR 1GB UNLTT, which is the lowest cost family plan.
I then upgraded my dinosaur iphone 3gs to iphone 4s on Dec. 26, 2012.
My first bill for Dec. 24, 2012 to Jan. 23, 2013 is $297.38.
My son's new line has a charge of $224.77.
I have been closely monitoring our usage, so we have not overused our plan, except a couple international text messages which I sent by accident.
It seems they charge 2 months for the new line. But I don't completely understand their bill. Can anyone confirm? Thanks!
By the way, I do understand that I have 2 x $36.00 one time activation fees.
If I have to pay $297.38 per month, I definitely cannot afford it.
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01-29-2013 8:39 AM
01-29-2013 8:48 AM
Thank you. I called ATT customer service and was told that we always pay in advance. It doesn't sound true to me. Because if I overused in the past with my individual plan, I paid more than my regular monthly charge. That sounds to me like a pay-after instead of pay-in-advance.
01-29-2013 8:54 AM
01-29-2013 9:22 AM
Your first bill shows a Pro-rated billing of all charges from the date of activation, to the end date of billing. It also includes a month in advance for services (beginning date of billing, to end date of billing). Everyone from ISP's, catv to cellular companies, including server hosting companies do the same kind of billing.
Yes, that's what I was told. I still don't quite understand why they bill in advance. I was told that my next bill will be around 130 bucks if I don't overuse. So, they are overcharging me for an extra month!
01-29-2013 10:21 AM
01-29-2013 12:44 PM - edited 01-29-2013 12:46 PM
I start to understand now. So my regular monthly charge was 80 bucks or so for my previous individual plan, if an ATT text response to *BAL# says my current balance is 120, ATT is really saying
1. Your regular monthly charge is 80 for the upcoming month.
2. You overused during the last month, which is 40 bucks.
3. Therefore your current bill for the upcoming month is 80 + 40 bucks.
01-29-2013 1:45 PM