First Bill $654!!

Voyager

First Bill $654!!

Granted, we have 5 lines with $30 data plans and texting, but my proration period was only 3 days before the new billing cycle began. We only have the 700 minute calling plan. This sounds more like two full cycles rather than 3 days plus a full cycle. Does this sound right? $654?!
Message 1 of 9 (2,702 Views)

Re: First Bill $654!!

Probably about right. Remember, $180 is activation fees: 5 x $36 = $180. Plus taxes and proration.

Message 2 of 9 (2,699 Views)
Scholar

Re: First Bill $654!!


Carasu66 wrote:
Granted, we have 5 lines with $30 data plans and texting, but my proration period was only 3 days before the new billing cycle began. We only have the 700 minute calling plan. This sounds more like two full cycles rather than 3 days plus a full cycle. Does this sound right? $654?!

700 minute plan $60.

Unlimited Family Messaging $30

Data Plan $30 x 5

Activation Fee $36 x 5

Added Line $10 x 4

 

60+30+150+180+40= $460 plus taxes and fees plus whatever amount was prorated for the 3 days.  Definitely less than 2 full cycles.  2 full cycles would be $740 plus taxes and fees. 

 

Message 3 of 9 (2,694 Views)
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ACE - Professor
Solution
Accepted by topic author Carasu66
‎09-30-2015 1:39 AM

Re: First Bill $654!!

[ Edited ]

Hi there Carasu!

 

That seems about right for a first bill for 5 lines. Lets see if my calculations reflect the same result here. Smiley Happy Okay let's get started!

 

700 minute plan - $60

Data plan - $30 x 5

Family Messaging - $30

Activation fees - $36 x 5

Additonal lines: $10 x 3

 

For Voice Proration: $60/ 30 (days in a cycle) = $2 a day x 3 (days left in cycle) = $6 + $60 (voice plan) = $66 (not including any minute overages)

Data Proration: $30/ 30 = $1 x 3 = $3 + 30(data plan cost) =$33 x5 (multiplied by the 5 lines) = $ 165 (not including any overages)

Messaging plan: $30/30 = $1 x 3 = $3 + 30(messaging cost) = $33

Activation fees: $36 x 5 = 180

 

So: $66 + $165 + $33 + $180 + $30 = $474 + taxes for your state = $654

 

Hope that helps! Smiley Happy

 

~ Evandela ~

 

~Sunshine Smiley Happy
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 4 of 9 (2,656 Views)
Voyager

Re: First Bill $654!!

Thanks, I guess that is right...just a little shocking to see such a high number; they did give me a decent credit when I called to inquire.
Message 5 of 9 (2,616 Views)
ACE - Professor

Re: First Bill $654!!

I'm glad that the information I provided helped. Your first bill will always be higher than normal since AT&T charges one month in advance. Smiley Happy Your second bill should be a lot lower than the first one! Smiley Wink

 

~ Evandela

~Sunshine Smiley Happy
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 6 of 9 (2,597 Views)
Contributor

Re: First Bill $654!!

Except my first bill was MUCH lower than my first! Please check my post because im am 100% confused.

Message 7 of 9 (2,573 Views)
Former Community Manager

Re: First Bill $654!!

This is likely due to the date you signed up. 

 

Between proration and the way your service is billed, it's possible that the bulk of your "start up" costs hit on the second bill. 

 

If you would like to talk to someone about your bill, I'd be happy to set that up; just let me know!

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Message 8 of 9 (2,495 Views)
Contributor

Re: First Bill $654!!

Did you pay the bill already? You could call customer service and ask them if they could waive the activation fee. We switched from tmobile (4yrs) and it saved us $103+ for 3 phones. It worked for uverse too.
Message 9 of 9 (2,437 Views)
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