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CamCam's profile

Contributor

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1 Message

Friday, November 8th, 2019 2:56 PM

Extensions on phone bill

Hey, I’m on the 65 dollar monthly plan & I wanted to put an extension on my plan until the 14th .. I have to pay my bill on the 10th which is this coming Sunday but I will not be able to until the 14th so can I get that and can you help me out 

Accepted Solution

Official Solution

ACE - Expert

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64.7K Messages

4 years ago

Payment arrangements are only for postpaid accounts. I suspect you are talking about prepaid. If so, there are no extensions, there are also no late fees.  When your plan expires, your service cuts off until you renew. Go ahead and pay on the 14th but you won’t have service until you renew.

Community Support

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231.4K Messages

4 years ago

Greetings @CamCam,

 

We'd be more than happy to guide you in the right direction on trying to make an extension on your phone bill.

 

Feel free to click on the link provide to schedule a payment arrangement. Follow the steps given to you, it should allow you to make an arrangement to avoid service interruptions.

 

Let us know if you were able to make an extension on your phone bill or not.

 

Jacob, AT&T Community Specialist

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