ETF...Porting...and OLD handset?

ETF...Porting...and OLD handset?

[ Edited ]

Hi, if I were to cancel and port my 2nd line and paid the ETF....as far as the handset - can it be activated on someone elses AT&T account after the port is completed then? Is there a time frame before it is allowed to be activated?  or do I have to wait till the ETF is paid, and is it a period of time AFTER the ETF is paid?

 

Basically trying to recoup a portion of the ETF by selling the handset..so I need to know how long I need to wait.  

Message 1 of 15 (2,964 Views)
Employee

Re: ETF...Porting...and OLD handset?

[ Edited ]

Hi billw31601,

 

As long as you pay the ETF, you can re-activate on any AT&T account, there is no lag time. Generally speaking you can give it to any other AT&T customer before anything is paid off.

 

Keep in mind that if anyone wants to have the device unlocked, you would have to submit for the unlock and your line would have to have the ETF paid in full prior to submitting for the request.

 

Hope this helps!

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 15 (2,959 Views)

Re: ETF...Porting...and OLD handset?

[ Edited ]

 

logo412 wrote:

Hi billw31601,

 

As long as you pay the ETF, you can re-activate on any AT&T account, there is no lag time. Generally speaking you can give it to any other AT&T customer before anything is paid off.

 

Keep in mind that if anyone wants to have the device unlocked, you would have to submit for the unlock and your line would have to have the ETF paid in full prior to submitting for the request.

 

Hope this helps!


 

ah, ok.  so i'm thinking a few days, like 2-3 and it will be ok?  even if I don't pay the ETF until the end of the billing month?  only would be a problem if the person was going to unlock it?

Message 3 of 15 (2,956 Views)
Expert

Re: ETF...Porting...and OLD handset?


billw31601 wrote:

 

logo412 wrote:

Hi billw31601,

 

As long as you pay the ETF, you can re-activate on any AT&T account, there is no lag time. Generally speaking you can give it to any other AT&T customer before anything is paid off.

 

Keep in mind that if anyone wants to have the device unlocked, you would have to submit for the unlock and your line would have to have the ETF paid in full prior to submitting for the request.

 

Hope this helps!


 

ah, ok.  so i'm thinking a few days, like 2-3 and it will be ok?  even if I don't pay the ETF until the end of the billing month?  only would be a problem if the person was going to unlock it?


would hazard a guess that the line is not considered terminated until after the ETF is paid even though the number is ported

Message 4 of 15 (2,936 Views)

Re: ETF...Porting...and OLD handset?


would hazard a guess that the line is not considered terminated until after the ETF is paid even though the number is ported


that's what I'm afraid of lol.   well i guess i can call CS and get a definitive answer Smiley Tongue

Message 5 of 15 (2,922 Views)

Re: ETF...Porting...and OLD handset?


logo412 wrote:

 

Keep in mind that if anyone wants to have the device unlocked, you would have to submit for the unlock and your line would have to have the ETF paid in full prior to submitting for the request.

 

Hope this helps!


When you mean UNLOCKED, do you mean to use on another provider than AT&T, or ready to use on AT&T?

Message 6 of 15 (2,921 Views)
Expert

Re: ETF...Porting...and OLD handset?


billw31601 wrote:

logo412 wrote:

 

Keep in mind that if anyone wants to have the device unlocked, you would have to submit for the unlock and your line would have to have the ETF paid in full prior to submitting for the request.

 

Hope this helps!


When you mean UNLOCKED, do you mean to use on another provider than AT&T, or ready to use on AT&T?


Phones sold by ATT are locked ot their network and cannot be used on any other like t-mobile unless a unlocked request is sent to and approved by ATT.

Message 7 of 15 (2,911 Views)
Employee

Re: ETF...Porting...and OLD handset?

Your device unlock will not be approved unless you buy off your contract or pay the ETF in full including your final bill. You can do transfer of service or ToBR Transfer of billing responsibility if someone to take over your wireless account. Go to www.att.com/transferofservice. You can not use your device to another carrier as long you are done ith your contract or you are not buying your contract.

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 8 of 15 (2,820 Views)

Re: ETF...Porting...and OLD handset?

I guess the confusion is over the word “LOCKED” or UNLOCKED.

 

What I’m going to do is port my number out to another company…NOT cancel my line with AT&T the “normal” way by calling them and cancelling my 2nd line.   When it ports out, of course AT&T will realize this and add the ETF, etc. 

My ONLY question is, after I port my number out, a couple of days after it has gone through okay, can I then sell my existing iPhone 5c to another AT&T customer for immediate use, or do I have to wait until the final bill and the ETF is actually paid?

 

Can someone please answer that for me?

Message 9 of 15 (2,817 Views)
Highlighted
ACE - Expert
Solution
Accepted by topic author billw31601
‎09-30-2015 1:39 AM

Re: ETF...Porting...and OLD handset?

Since the phone is an AT&T phone, anyone on the AT&T network can use it at any time, immediately. They will only not be able to use it if it was reported lost or stolen.
This is a user to user forum. I am a user, just like almost everyone else on the site.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 10 of 15 (2,803 Views)
Employee

Re: ETF...Porting...and OLD handset?

That will be cancellation due to port out stil. There are a lot of kinds of  cancellation (too many to mention). You need to call the Port Activation Company of the new carrier that you want to port  then your new carrier  will contact AT&T. Once the IMEI of a phone is activated in a account you can not use it to another account unless you initiate ToBR or transfer of billing responsiblity. I strongly advised that you do the ToBR so you can avoid the ETF. That will be 100% free when you do it online but there will be $18 transfer of service fee when you do it over the phone. Go to this link to know more about ToBr http://www.att.com/esupport/article.jsp?sid=KB106740#fbid=bIARGk6RYEH

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 11 of 15 (2,788 Views)

Re: ETF...Porting...and OLD handset?

That will not work in this case. It is the 2nd line on our account, and we are cancelling the second line.  That person would have to take over my number/line and I am keeping the 2nd line phone number.  That's the reason for the port and not simply just a line cancellation.

Message 12 of 15 (2,781 Views)

Re: ETF...Porting...and OLD handset?

[ Edited ]

Just to update, I have now ported out my number...and decided to port out both numbers.  (No longer with AT&T.)  Since I have not received my final bill in the mail yet....I do not know the full amount that the ETF will be.  

 

So, my question is this...since I now have new service and phones, can I now SELL my ATT phones with no problem?  If, for example, I don't pay the ETF fee, could ATT come back at a later date and put some kind of "lock" on the phone, thereby messing up the person I sold it to?

 

 

Message 13 of 15 (2,526 Views)
ACE - Expert

Re: ETF...Porting...and OLD handset?

You could sell your phones at any time and it will be usable to anyone on the AT&T network. AT&T will only blacklist phones that are lost or stolen. They do not blaclist phones from an account that is past due
This is a user to user forum. I am a user, just like almost everyone else on the site.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 14 of 15 (2,516 Views)
Expert

Re: ETF...Porting...and OLD handset?


billw31601 wrote:

Just to update, I have now ported out my number...and decided to port out both numbers.  (No longer with AT&T.)  Since I have not received my final bill in the mail yet....I do not know the full amount that the ETF will be.  

 

So, my question is this...since I now have new service and phones, can I now SELL my ATT phones with no problem?  If, for example, I don't pay the ETF fee, could ATT come back at a later date and put some kind of "lock" on the phone, thereby messing up the person I sold it to?

 

 


they will not blacklist it as mentioned but they will flag your credit and send the unpaid amount to a collection agency.

As far as the final bill, it will not be pro-rated and the etf is variable depending on phone and number of completed billing cycles. ETFs will be charged on each line under active contract.

 

Smart phone

 

325.00 - (10.00 * number of completed billing cycles)

 

example 10 months billed and payed for at time of cancelation

 

325.00 - 100.00 = 225.00

 

 

Basic Phone

 

150.00 - (4.00 * number of completed billing cycles)

 

example 10 months billed and payed for at time of cancelation

 

150.00 - 40.00 = 110.00

 

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