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Posted Jan 24, 2013
10:20:07 AM
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Do dialed calls that aren't answered and don't do to voicemail, show up on cell bill
 
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Jan 31, 2013 11:29:33 AM
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Johnsonjamie, this is a great question, and I hope to answer it.
 

Dialed calls that exceed 30 seconds are billed and rounded to the closest minute, even if it is not picked up by voicemail. So, if a dialed call goes unanswered for 39 seconds, it will be billed at one minute.

 

If a dialed call lasts less than 30 seconds, it will not be billed, unless it goes to voicemail.

 

Thank you,

 

Julie Rae

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Do dialed calls that aren't answered and don't do to voicemail, show up on cell bill

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Johnsonjamie, this is a great question, and I hope to answer it.
 

Dialed calls that exceed 30 seconds are billed and rounded to the closest minute, even if it is not picked up by voicemail. So, if a dialed call goes unanswered for 39 seconds, it will be billed at one minute.

 

If a dialed call lasts less than 30 seconds, it will not be billed, unless it goes to voicemail.

 

Thank you,

 

Julie Rae

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

Johnsonjamie, this is a great question, and I hope to answer it.
 

Dialed calls that exceed 30 seconds are billed and rounded to the closest minute, even if it is not picked up by voicemail. So, if a dialed call goes unanswered for 39 seconds, it will be billed at one minute.

 

If a dialed call lasts less than 30 seconds, it will not be billed, unless it goes to voicemail.

 

Thank you,

 

Julie Rae

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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