Helpful Links

Do dialed calls that aren't answered and don't do to voicemail, show up on cell bill

Highlighted
Contributor

Do dialed calls that aren't answered and don't do to voicemail, show up on cell bill

 
1,695 Views
Message 1 of 2
Former Employee
Solution
Accepted by (Former Employee)
Accepted by ATTJulieCS
‎09-30-2015 1:39 AM

Re: Do dialed calls that aren't answered and don't do to voicemail, show up on cell bill

Johnsonjamie, this is a great question, and I hope to answer it.
 

Dialed calls that exceed 30 seconds are billed and rounded to the closest minute, even if it is not picked up by voicemail. So, if a dialed call goes unanswered for 39 seconds, it will be billed at one minute.

 

If a dialed call lasts less than 30 seconds, it will not be billed, unless it goes to voicemail.

 

Thank you,

 

Julie Rae

Tags (1)
Message 2 of 2
Share this topic
Announcements...

Are you looking to upgrade and activate your device?

Let us help make Ordering, Upgrading and Activating easy!

Additional Support