Contributor
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2 Messages
Disconnected cellphone line on account.
I added a Line for a friend of mine onto my account who bought a phone and now without my knowledge has disconnected that phone and stuck me with a $600 bill. Her name is on the phone is there anyway to send her the bill for the disconnection being that I had no idea it was being disconnected and can not afford a $600 phone bill right now???
kdfederer
ACE - Expert
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13.1K Messages
6 years ago
Not really. You are the account holder and responsible for the bill. Since the account is in your name, you can report the phone lost or stolen so that it will be unusable by your friend.
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Sag101293
Contributor
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2 Messages
6 years ago
Okay thank you!! I’m wondering if I will have a case to At&T being that I wasn’t even notified or made aware the phone was being disconnected and I would be charged. I feel like the account holder should have the yay or nay on that decision.
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formerlyknownas
ACE - Sage
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116.6K Messages
6 years ago
If you provided her with Account number passcode that is all she needed to port out. She should have been an authorized user, but may have got around it.
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