For the mom who gives us everything - Mother's Day gifts that connects us.
Need help understanding your bill?
Langi2k's profile

Tutor

 • 

4 Messages

Friday, May 11th, 2018 2:16 AM

Different Price

Why is the website say $115 before I switch my plan and after I switch its say $165 for the 10GB Flex plan?

ACE - Expert

 • 

14.2K Messages

6 years ago


@Langi2k wrote:

Why is the website say $115 before I switch my plan and after I switch its say $165 for the 10GB Flex plan?


How many lines do you have? $115 would be the cost for 2 lines. Do you have additional payments like phone installments?

ACE - Sage

 • 

117.2K Messages

6 years ago

If you’re  switching to ATT, it may be accounting for activation fees.

This should all be detailed.  Did you read the purchase order?

 

Tutor

 • 

4 Messages

6 years ago

Thats not switch to at&t i am an existent at&t customer just switch to a different data plan.
There shouldnt be any activate fee.

Tutor

 • 

4 Messages

6 years ago

2 line 

ACE - Sage

 • 

117.2K Messages

6 years ago

And are you paying for phones?

    If you used the plan comparison tool, it compares your service cost of your existing plan to other available plans.   That cost is service only.  No phones, no taxes.  Just data and line fees.  Your bill will include the other charges.  

Since we cannot see it, and you can, please read and tell us what the other $50 is for 

Tutor

 • 

4 Messages

6 years ago

That 50 is at&t system glitch now it read 125 the 10 dollar discount kicks in in 2 bill cycle.

ACE - Sage

 • 

117.2K Messages

6 years ago

Glitch 🤨.  Not fond of glitches.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.