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Data texts not showing me the number on my detailed billing

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Data texts not showing me the number on my detailed billing

How do I find out the phone numbers that are being texted on my detailed billing for the data? 

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Accepted by davidbk
‎04-09-2019 7:28 AM

Re: Data texts not showing me the number on my detailed billing

Hello @DevvonLyndsie,

 

We can definitely provide you with some more information about viewing your data usage with detailed billing. When you Check your wireless usage history, data and text are combined into one usage report. This is where you are able to see any phone numbers that text messages were sent to or received from, but for data usage there will not be any phone numbers shown because it is simply showing that data was used for the line on your wireless account that you selected. The information included for data with your Detailed billing will be data usage, including date, time, and amount used. Let us know if you have any further questions or concerns.

 

Sean, AT&T Community Specialist


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Re: Data texts not showing me the number on my detailed billing

On my detailed billing there are “mobile data” entries every 3 hours. They run 24 hours a day at 3am, 6am, 9am, 12pm, 3pm, 6pm, 9pm, 12am like clockwork 7 days a week. They have varied usage amounts ranging from 12KB to 972KB to 32176KB.  Are these auto-generated mobile data entries or does this every 3 hour data billing cumulative to reflect streaming or gaming built up and reported on the bill at those time intervals. Our plan was running over on data and my partner has no idea what the mobile data billing come from. Could it be a app always running in the background? Or is he using his data 24h a day non-stop?

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