Contributor
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2 Messages
Complaint
I have a complaint......I came back to att from sprint.....att offered me a bogo deal and quoted me little over 220.00 a month so I came back......this is the third month of a bill over 400 dollars a month and I’m still not receiving my bogo discounts still getting charged for 4 installments when should only be paying 2......when I called in I spent 1 to 2 hours on chat for them to tell me it could take up to 5 billing cycles for them to give me my promotion......that’s rediculous I’m ready to return all of att equipment and search other providers......
sandblaster
ACE - Expert
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64.7K Messages
7 years ago
If you haven’t gotten BOGO credits by now, that probably means some requirement for the BOGO offer was not met. Some BOGO offers required TV service. When exactly did you buy the phones and what model phones were purchased?
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Harley440
Contributor
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2 Messages
7 years ago
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sandblaster
ACE - Expert
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64.7K Messages
7 years ago
Reps have been known to be wrong and I’m pretty sure there was no BOGO offer for iPhone 6s’s 4-5 month’s ago. Again, what is the date of when you bought the phones?
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