Explore & discover

Helpful Links

Change of address

Highlighted
Contributor

Change of address

How do I change address on phone account?

1,976 Views
Message 1 of 2
Administrator
Solution
Accepted by Administrator (Administrator)
Accepted by davidbk
‎01-14-2019 10:50 AM

Re: Change of address

Hello @Beaudoin72


That's a great question.

You can verify and update the billing and primary place of use (PPU) addresses for your AT&T accounts using myAT&T.

  • To Change the PPU address:
    1. Go to Profile > Contact info.
    2. If you have more than one account, select wireless or home phone account from the dropdown at the top.
    3. Select the Address tab.
    4. If you have more than one device, select the number to update.
    5. Under Place of primary use, select Edit.
    6. Enter and save the address info.

 

  • To Change your billing address:
    1. Go to Profile > Contact info.
    2. If you have more than one account, select wireless or home phone account from the dropdown at the top.
    3. In the Billing address section, select Edit.
    4. Enter and save the information to get a verification code, or temporary PIN, and verify the change.

 

 

If you account is less than 30 days old and/or your first payment hasn't been processed, you won't be able to update the billing address on your account.

For more information about moving you can check out general information and FAQs about moving your AT&T services.

 

Please give this a try, then post back when you have updated your address.

Kenneth, AT&T Community Specialist


Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Tags (1)
Message 2 of 2
Share this topic
Share this topic
Announcements

Do you need to fix, replace or track a device? We Can Help With That!

Additional Support